Last updated: January 1, 2025

1. Information We Collect

At The Ganga Story, we collect information you provide directly to us, including your name, email address, phone number, postal address, and payment information when you make a reservation or inquiry. We also collect information about your stay preferences and special requests to enhance your experience.

2. How We Use Your Information

We use the information we collect to process and manage your reservations, communicate with you about your stay, send you promotional offers and newsletters (with your consent), improve our services and guest experience, and comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our resort, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain features on our website.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in our emails.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at reservations@thegangastory.com or call us at +91 135 123 4567.